Privacy Policy

Effective Date: March 26, 2025
Last Updated: March 26, 2025

VIP Service Realty Inc. ("Company," "we," "us," or "our") operates the websites vipservicerealty.com and shanebernal.com, and we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you submit your details to be connected with a real estate professional in your area or receive related services from us.

IMPORTANT: This website and our services are intended only for individuals over the age of 18. If you are under 18, please do not submit your information.

1. Information We Collect

When you interact with us, we may collect the following types of personal information:

Contact Information: Name, email address, and phone number. Property Information: Property address(es), if applicable. Timeline & Price Range: Your intended timeline for buying or selling, and your price range. Realtor History: Whether you’ve previously contacted other real estate professionals. Location Preferences: Your current location and/or desired location. Other Relevant Information: Any additional information you choose to provide related to your real estate needs.

2. How We Use Your Information

We use the information you provide for the following purposes:

To match and refer you to a real estate professional who serves your area and needs. To follow up with you regarding your inquiry. To add you to our internal database for future communication. To send you real estate-related updates and services, including home search information to improve our services and enhance your experience on our websites. To comply with legal obligations.

By opting in, you agree to be added to our database and to receive communications from us. These may include updates about the housing market, available properties, and related services.

3. Sharing Your Information

We may share your information as follows:

Referral Network: With licensed real estate agents or brokers to connect you with appropriate professionals. Third-Party Service Providers: Who assist with website operations, communications, or marketing services—bound by confidentiality agreement. Legal Requirements: As required to comply with applicable laws or regulatory authorities.

We do not sell your personal information to third parties.

4. Your Privacy Rights (California Residents)

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), you have the right to:

Know what personal data we collect and how we use it. Access a copy of your personal information. Delete your data (subject to legal exceptions).Correct inaccurate information. Opt-Out of the sale or sharing of personal information (Note: We do not sell your data).Not be discriminated against for exercising your privacy rights.

To exercise your rights, please contact us using the information below. We may require verification of your identity before fulfilling your request.

5. Data Retention

We retain your information as long as necessary to provide our services and meet legal or business obligations. When no longer needed, we securely delete or anonymize the data.

6. Security

We implement reasonable administrative and technical safeguards to protect your personal information. However, no system can guarantee absolute security.

7. Cookies and Tracking Technologies

Our websites may use cookies or similar technologies to enhance your browsing experience and analyze usage. You can manage cookie preferences in your browser settings.

8. Third-Party Links

Our websites may contain links to external sites. We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at: VIP Service Realty Inc.
Email: [email protected] Phone: (951) 489-8711 Websites: vipservicerealty.com | shanebernal.com